Need some help? Well, we always love to hear from you guys! So, whether you have a burning question, want to track your order, or simply offer an expert opinion, please do not hesitate to get in touch. Our customer services team is always on hand to offer specialist advice and a friendly ear. You can contact us by any of the following means;
Want an immediate response? Our live chat option is the best way to do this! A live chat box will pop up in the bottom right corner of your screen, simply fill in your name and email address and you'll be connected to our customer services team. If the chat pop up doesn't load, please click here to chat. Please note that our office hours are between 8.00am and 6.00pm GMT, Monday to Friday or 10.00am to 3.00pm GMT, Saturday, so live chat will only be available during these times.
Want to make contact? Then this form is the easiest way to do so! Simply complete the required fields and we’ll get back to you just as soon as we can. This marvellous method of communication will ensure that we remain consistently on top form!
If you want to return an item to UberKinky, please fill out this form. It will help us process your returned item much quicker.
When you have submitted your details, we will give you our UK freepost returns address.
Fancy a chat? We’re merely a phone call away! So why not give our customer service team a ring on 01482 496937, any time between 8.00am and 6.00pm GMT, Monday to Friday or 10.00am to 3.00pm GMT, Saturday.
Forget the snail mail; we’re anything but slow here at UberKinky! So, when you send us an e-mail, we promise to get back to you within 24 hours. In fact, we’ll usually respond much quicker, because when it comes to answering your kinky queries, we realise that speed is a good thing! Email our customer service team today.
Search for us on Facebook or tweet @UberKinky
Make sure we get the full picture! Fax us on 01482 873570
Prefer not to rush things? Well, if you’d rather take things slowly, or you merely have a package to pop in the post, our address is UberKinky, 14D Ipark, Innovation Drive, Kingston upon Hull, HU5 1SG, United Kingdom.
9am - 5pm Monday to Friday
We’d hate for you to think we were being difficult! We actually have a reputation for being incredibly easy. However, if you did encounter any problems with our website, please get in touch so that we can resolve any issues quickly and efficiently. Then you can get back to the job at hand; purchasing those gratifying goodies.
Here at UberKinky, we aim to please! So, if you were at all dissatisfied with your order, or our performance, please contact us via one of the methods specified. We value your honesty and will do everything in our power to make things right. So, expect an update or solution no more than 5 days after we receive word of your issue. We never complain when it comes to receiving constructive criticism!