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Contact Us

Need some help? Well, we always love to hear from you guys! So, whether you have a burning question, want to track your order, or simply offer an expert opinion, please do not hesitate to get in touch. Our customer services team is always on hand to offer specialist advice and a friendly ear.

Live Chat

Want an immediate response? Our live chat option is the best way to do this! A live chat box will pop up in the bottom right corner of your screen, simply fill in your name and email address and you'll be connected to our customer services team. If the chat pop up doesn't load, please click here to chat. Please note that our office hours are between 8.00am - 6.00pm GMT Monday to Friday and 9.00am - 3.30pm GMT Saturday - live chat is therefore available during these times.

Contact Form

Want to make contact? Then this form is the easiest way to do so! Simply complete the required fields and we’ll get back to you just as soon as we can. This marvellous method of communication will ensure that we remain consistently on top form!

Contact Information


Fancy a chat? We’re merely a phone call away! So why not give our customer service team a ring on 01482 496937, any time between 8.00am and 6.00pm (GMT) Monday to Friday or 9:00am and 3:30pm (GMT) on Saturday.


Forget the snail mail; we’re anything but slow here at UberKinky! So, when you send us an e-mail, we promise to get back to you within 24 hours. In fact, we’ll usually respond much quicker, because when it comes to answering your kinky queries, we realise that speed is a good thing! Email our customer service team today.

Social Media

Search for us on Facebook or tweet @UberKinky


Prefer not to rush things? Well, if you’d rather take things slowly, or you merely have a package to pop in the post, our address is UberKinky, Savantini House, Foster Street, Hull, HU8 8BT.


Our fax machine is sat in the corner gathering dust and is not plugged in.

Website and technical problems

We’d hate for you to think we were being difficult! We actually have a reputation for being incredibly easy. However, if you did encounter any problems with our website, please get in touch so that we can resolve any issues quickly and efficiently. Then you can get back to the job at hand; purchasing those gratifying goodies.

Complaints process

Here at UberKinky, we aim to please! So, if you were at all dissatisfied with your order, or our performance, please contact us via one of the methods specified. We value your honesty and will do everything in our power to make things right. So, expect an update or solution no more than 5 days after we receive word of your issue. We never complain when it comes to receiving constructive criticism!